It’s Time to Throw Out Employee Probation

Have you ever seen a Company policy that doesn’t benefit anyone and yet still persists as a standard policy?

I’m sure you have. So have I.

One of the worst offenders is the employee probation. It serves no real purpose, provides no real benefit, and yet is put into place in virtually every organization.

It’s time for probation to go.

Instead let’s spend more time building relationships that equip and empower employees for performance.

Probation Means Employment at Will

If you have ever worked for anyone else – big company, small company – you were probably hired under “probation”. In most cases this probation is around three months but sometimes even goes as high as six months.

Probation Next Exit Road SignThe idea is that the company has a chance to see how you work out before fully committing themselves to permanent employment for you. In theory within the probationary period they can let you go just because you wore a brown suit instead of a blue suit one day.

Legitimate Reasons for Employee Probation Termination

Usually the reasons aren’t so petty. In fact, according to one study by Spring Personnel here are the most common reasons for dismissal during probation.

  1. Poor Performance.
  2. Absence.
  3. Lateness.
  4. Gross Misconduct.
  5. Sickness.

Which sounds a lot like the reasons for firing people when they aren’t on probation.

Even then, only about 13% of the companies surveyed actually reported an employee not surviving the probation.

Now, a qualifier: those statistics are from the United Kingdom where the rules are different than they are in the United States.

How Employee Probation Works in the United States

In the U.S., rules vary from state to state and, in fact, there are very few rules about probationary periods at all. Many states, such as Florida where I live, use the standard of “employment at will“. Without getting too legal, it basically means that your entire employment is based upon the whims of your employer unless you have a specific employment contract in place. So even after your probation is over, an employer can terminate your employment without real cause. It’s almost like your probationary period goes on forever.

So if you are an employee, probationary periods certainly offer no benefit to you.

Probation Offers No Real Benefit to Anyone

It appears that if you are an employer a probationary period may not offer too many advantages either.

In the article Beware of the Initial Employment Probationary Period, HR Consultant Amara Marcoccia says that probationary employees pretty much have the same rights by law as non-probationary employees.

That means they can file lawsuits and administrative complaints against you whether on probation or not.

No Real System in Place

Even more interesting, Amara interviewed companies about why they had a probationary period.

They didn’t know.

When asked what was different after the probationary period was over,

they didn’t know.

So part of the problem is that there is no real formalized process in place to move an employee from “probation” to regular employment. Even if there was, there is still no real guarantees either way.

So why do we have employment probation?

The policy was initially implemented with organizations that had to work with labor unions. Since there is a level of skill involved in most union-related trades, competence is a factor. Unions don’t want skilled members being subjected to the whimsy of the company and the employer doesn’t want to be stuck with someone who doesn’t have the skill set.

So a collective bargaining agreement removes the privileges of the union’s grievance process for a probationary employee terminated within the probationary period. In other words, until they complete probation it is employment at will. It only applies to trades covered by the union.

So that’s the big issue. Without a union and/or collective bargaining agreement, depending on which state you live in, there is no protection for either employee or employer in an employment probation policy.

Benefits of Probation Without the Hassle

Mentoring New EmployeesSo what if we invest in hiring slow and firing fast. What if we focus on aptitude and attitude instead of solid resumes?

Maybe instead of worrying about probation, we worry about employee productivity?

What would change if we put ourselves on probation?

Employer Probation

Imagine that upon hiring a new employee, instead of giving them a probation we make an investment in productivity.

1. Assign an experienced competent employee with an excellent attitude to be their mentor.

Lockheed Martin does on-boarding fairly well and this is one of the things they do. It helped me a lot to have someone who knew the ropes helping to hit the ground running. When I arrived at my workplace, the mentor had everything in place that I needed. Later, I got to pay it forward with a new employee.

2. Block out time on our calendar for regular meetings with the mentor to track progress.

You can’t be there every moment. It helps to be able to depend on the insight of someone who is having close daily contact with the new hire.  Doing this also means you can more quickly respond to signs of problems.

3. Schedule time to meet and talk with the new employee over coffee or lunch to get to know them and build connection.

The more you get to know them you get to know what they like. You get to know what drives them. Then the easier it is to provide circumstances that motivate them and provide work that inspires them.

4. Invest time and money into equipping them to do the work we hired them for.

Just because they had a good resume does not mean they have everything they need to do what we want them to do. It’s important to remember the old adage here: the only thing worse than training them and they leave, is not training them and they stay.

5. Implement a 360 assessment at the end of 90 days to find out where both employee and employer are in terms of gelling together.

You want to be assured that they get along with others, they fit with the team, and they add value. They want to feel comfortable, welcome, and a part of things. If either of you feels queasy about things, this is the time to discuss it.

6. Set goals for how to move forward.

If employment continues at this point, you know want to set the bar higher. Mutually agree on productivity and development goals that gets the most out of the employee and provides the greatest benefit for everyone.

Is it possible that from that we would end up with someone better prepared to significantly raise their productivity? How do you think they would feel about about you, about their co-workers, and about the organization as a whole? How would that affect their attitude?

What do you think? Is it time to terminate probation? Share your thoughts here or write me at psimkins@BoldlyLead.com.

If you want to talk about how I might be able to help your organization move to Boldly Lead your teams, schedule an appointment with me right away.

Failure to Engage

Most corporate efforts to solve employee engagement problems is making things worse instead of better. It’s an epic fail.

Here’s why.

The Employee Engagement Dilemma

employee engagement imageFor the last several years now, organizations are becoming more and more aware of the epidemic proportions of employee disengagement. It’s not just in the United States, it is world-wide.

Despite the awareness and the efforts to stem the gushing flow of blood, the problem isn’t getting better.

In fact, there are some signs that it is getting worse.

Updated research from Gallup, OfficeVibe, and others reveals the awful truth.

A whopping 88% of employees don’t have a passion for their work!

An almost equally large 80% of Senior Managers are dispassionate!

The cost to corporations is now OVER $500 Billion annually!

Calculate Your Own Impact

If you want to figure it out for your company, try this ROI Calculator from OfficeVibe.

I did a sample just to give you an idea.

Say you are a small business. If you have

  • 100 Employees
  • $50,000 Average Annual Salary
  • 45% Turnover Rate (one local company I know of actually has this)

Then you could save over

$1, 405, 641 a year

through better engagement.

Let’s take a bigger company.

  • 1,000 Employees
  • $80,000 Annual Average Salary
  • 30% Turnover Rate (better but still high)

Then improved engagement will save you

$17, 666, 485 a year!

So why, then, in the face of the wonderful financial and productivity gains to be made with better engagement; why is it that we can’t seem to make things better?

Let’s start with a little story.

Bacon and Egg Breakfast

It’s an old joke but one of my favorites because it never really loses its relevance.

bacon and eggsA chicken and a pig are walking down a street and walk by a diner. Painted on the plate glass storefront window of the diner is an advertisement for a Bacon and Egg breakfast. Probably with toast but that’s not relevant here.

The chicken proudly perks up and says, “Look! If it wasn’t for my contribution that breakfast would not be possible!”

The pig says, “Yeah, for you it’s a contribution! For me, it’s total commitment!

It’s a great story for the difference between involvement and commitment. It’s also a great reason why our engagement efforts are failing.

Failure to Commit

From researching this, the conclusion I have drawn is that most organizations are failing to resolve employee engagement issues because they have not made it a priority in their strategic plan.

They are INVOLVED in employee engagement but are not fully COMMITTED to it.

In other words, they are the chicken and not the pig.

Here’s some examples of “solutions” to employee engagement that I have seen:

  • Taking the annual employee survey and re-packaging it as an Employee Engagement Survey.
    Incidentally, most companies are taking about the same amount of action from it now as they did when it was just an Employee Survey; that is to say very little if at all.
  • Creating new metrics to study employee engagement
    Don’t misunderstand. Metrics can be a valuable information source – if you know what you actually need to measure and if they can provide guidance to resolve issues. Otherwise, it’s just numbers. The other issue I have here is it is important to remember that with Employee Engagement not everything that counts can be counted.
  • Adding new benefits to the employment package.
    This is related to the old-school thought that all you have to do to make people happy is offer them more money and more bennies. Despite the mounting evidence that is doesn’t work and never did work, people still use it.
  • They focus on improving employee happiness
    On the surface, that seems logical. Where it falls down is that it makes an incorrect assumption. This approach assumes that a happy employee is a productive employee, yet this is NO EVIDENCE to support this.

These and other approaches will likely fail. While there is no one cure-all for employee engagement, the evidence seems to suggest that until Employee Engagement is made a STRATEGIC PRIORITY FROM THE TOP DOWN that anything we try will be a failure.

What does that look like?

  • A clear and concise mission statement and corporate value set lived out (and emphasized) from the top.
  • A well-defined leadership development track that focuses less on management technique and more on real leadership skills.
  • A improved system of hiring that focuses on character traits as strongly as skill sets.
  • A structured ongoing program to equip and empower employees to perform with excellence.

It’s time to stop being the chicken and become committed like the pig.

What engagement fails have you seen? What hurdles do you see in implementing real solutions? Share your thoughts here or email me at psimkins@BoldlyLead.com

Influencing Culture

What if…

What you do and what you say in every situation made a difference?

Of course, you know what’s coming next.

It does!

Two things inspired me to write this today.

First, I was reading my morning devotional. It was Esther 4.

Book of Esther pictureIf you are not a person of faith before you stray away: there is a valuable lesson in here for everyone.

In the story, the Jews are facing annihilation at the hands of Haman through his influence on King Xerxes. Mordecai, a Jew, had managed to get his cousin Esther, also a Jew, placed as Queen. Mordecai sends her a message to intervene with the King on behalf of the Jews but doing so could endanger Esther’s life and she hesitates, doubting her influence.

Mordecai’s response moved her: “Who knows if perhaps you were made queen for just such a time as this?

How would that hit you?

That one moment where she doubts she has influence and doubts she can make a difference is where she ends up having a huge impact and makes the biggest difference of all!

Secondly, I read a blog post from my mentor John C. Maxwell, also talking about influence

He also says those moments when we don’t think about who or how we influence is where we can have the greatest influence. The chance encounters, the seemingly insignificant.

[tweetthis hidden_hashtags=”#culturecounts” display_mode=”box”]We think about major moments so much that we forget that minor moments count as well.[/tweetthis]

Think about those moments and think about your day so far

Image of Influence Network

Are there moments you miss? What about your family this morning as everyone woke up? The person behind the counter at the coffee shop? The security guard at the front door to the office? The co-worker you walked by this morning?

In every circumstance, our choices help create examples for others to mirror. For example, most people will smile back at you if you smile at them. By making those same choices consistently, we encourage it in others, and that helps build culture.

Therefore, culture is created, it doesn’t just evolve. We help shape culture by our thoughts, our words, and our actions.

[tweetthis hidden_hashtags=”#CultureCounts #Ahhamoment”]Our daily choices influence culture in every circumstance.[/tweetthis]

What if you were in a particular time and place for such a time as this?

What if this person or group was where your influence counted the most?

What will your next choice be?

What thoughts and suggestions do you have to help others shape culture?

Oversimplification Can Be Dangerous

I Can’t Believe They Tried This!

Reading an article in the Huffington Post recently, the author tried to simplify the definition of a popular buzzphrase used in the corporate world.  The term was “Employee Engagement”.  They said simply that it was the new way of saying “Internal Communications”.

Wrong!  Wrong!  Wrong!

Making it simple is not always helpful.  In this case, it could be fatal!

The article was titled The Growing Importance of Managers in Employee Engagement by Gail S. Thornton.  Now Gail is a communications professional, so I can understand her tendency to classify it as a communications issue.

illustration of a Boss talking with employees

Employee Engagement – More Than Communication

And to be sure, excellent communication is a critical part of fostering employee engagement.  But it’s not the only thing.  To focus just on that component of employee engagement is similar to just relying on your belt buckle to hold your pants up; without the belt it’s not going to be very effective at accomplishing the mission.

Communication is the promise ring of employee engagement, but caring is the diamond.  Leaders must communicate, but the communication rings hollow if they don’t truly care for people on their team.  I know lots of great communicators who don’t really care for the people in their organization; communication is just a tool for manipulation.

[snaptweet]Communication is the promise ring of employee engagement, but caring is the diamond. -Paul Simkins[/snaptweet]

When a leader cares and communicates with care, real meaning is brought to the communication.  The communication involves listening a lot more than talking.  It involves open pipelines where people are free to speak up and speak out.  When that happens, people feel they count and are counted on.  That’s when engagement is possible.

There are other factors as well; such as knowing when to empower and when not to, refusing to be a rescue boss, providing guidance, making expectations clear, and creating a safe place to fail.

[snaptweet]Saying that employee engagement is simple is to assume your employees are simple.  They’re not. And neither are you by the way. -Paul Simkins[/snaptweet]

Communication is an important factor of employee engagement, but don’t go thinking that it IS employee engagement.

What factors do you consider when you look to create an engaged workplace?  How do you decide what to communicate and when?