Why Leaders Are Learners – Part 3

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Rich Leaders and Learners

Tim Sanders was the third speaker at the L2:Learn-Lead event on October 10, 2014. Tim was the “Maverick CEO” of a company called NetMinds and is a former Yahoo executive and a noted author and speaker.

Tim’s emphasis was on People-Centric Tools for Leadership. Here are some notes from his talk at L2.

Talking about purpose, he remembered a book he read titled Working the Room by Nick Morgan. Nick said that the only reason for giving a speech was to change the world.

If you don’t want to change the world, then get off the stage. -Nick Morgan

Success is not a destination, it is a direction: FORWARD.

The Modern Leader Needs to be Able to Lead With

A Clear Mind

To Unclutter and Clear Your Mind

Reduce your sources of information. Own the first 45 minutes of your day and avoid email and social media. Spend the time in devotion and reflecting on someone who helped you in the past and think of someone who will help you.
Create a culture in the workplace that is upbeat and hopeful and action-oriented. Remember that culture is a conversation about how we do things around here.
A Clear Mind is an educated mind. READ DAILY books and periodicals of significance that help you grow.
Remember if you let your calendar get full you will be an ineffective leader. You need time to think; to be curious.

Curiosity didn’t kill the cat, it killed the competition. -Sam Walton

A Creative Tendency

Most issues in a company are design issues, not people issues and need creative solutions
He has found that highly successful salespeople have creative projects within their life.
- Creativity = Problem Solving
Make NEW mistakes
Trust people
Policy is the scar tissue of an organization.

If you have to rely on policy, you need a corporate cultural change.

A Compassionate Way

You can only effectively lead those you love.
Treat everyone like family

Mentorship is a program of highly effective leaders, not HR

Learn to listen without power – give empathy

What I like about Tim Sanders is that I believe he “gets it”. Tim has learned that motivating through fear, dismissal, and non-emotional focus just doesn’t work for any extended period of time. Either people burn out or they become totally disengaged.

Work is personal.

You can’t spend 1/3 or more of your day in one place and not have it be personal. As a result, the rest of our lives are influenced by what happens at work and what happens at work is influenced by what’s happening in the rest of our lives.

If you want to create sustainable productivity and empowering employee engagement, as a leader you must spend time learning about your people. Their hopes, their dreams, their fears. You don’t have to solve their problems, in fact if you do then you are doing them a disservice; but you do have to know where they are and what’s going through their minds.

That’s how a modern leader achieves success.

What do you think? Is there a “fine line” between relational leading and task-orientation? What would be your two-word theme for how you lead?

Learning the Key to Success

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New World Order

There’s no doubt about it, we live in a complex world. And in this global economy it is important to be flexible; to be able to quickly respond to the changing demands of our society and our economy. Adapt to change or else. It’s the reality of the new economy – grow or die.

There is nothing in between.

The Learning Organization

The best way we grow is through continual learning. Peter Senge, in his book The Fifth Discipline, advanced the principal of the Learning Organization. Basically, a learning organization is one that engages all the members of the organization in continual learning. They recognize that as everyone learns, the opportunities grow through greater knowledge and capability. These companies invest in their people to move them and the organization forward.

Benefits of the Learning Organization

The result is a more empowered organization, one that is flexible enough to adapt, developing a mindset of creative solutions; it’s been proven that the more we learn the more creative we become. Employees collaborate more, there is improved employee morale, they are more productive, and you create an ongoing legacy, so that when the inevitable happens and someone moves on to another role, there is someone ready to step up into that role.

[snaptweet]Sustained success and profitability come from intentional continual learning. There is no substitute or shortcut.[/snaptweet]

How do we get started on becoming the learning organization we desire to be?

Just think DIME:

DAILY – Growth has to occur on a daily basis. I often talk about being a 1%er and this is what it is all about, growing yourself by just 1% a day. That doesn’t sound like much, but over time it compounds and at the end of a year you have grown yourself over 365%. As the saying goes, by the mile its a trial but by the inch its a cinch. This does not necessarily have to be formal learning every time. It could be something as simple as having the team reflect back on the day and talk about lessons learned.

INTENTIONAL – Too many times we chase the next SHINY OBJECT; the seminar announced in a mailing, a book or video someone recommended we get, without really knowing whether it meets our needs or the needs of the organization. Chasing the shiny object is not a growth plan, its a random series of events. We have to be more intentional about choosing the growth path that best meets our immediate needs.

MISTAKES – Don’t be afraid to make mistakes. Give your employees permission to go out and make mistakes without fear of punishment. It is from our mistakes where we are going to learn some of our best lessons about how to move forward.

ENGAGED – Get engaged with this learning process. Encourage your employees to engage with one another so that not only do they learn from their mistakes but also from the mistakes of others. This can significantly shorten the learning curve and allows us to move forward at a much quicker pace to become the dynamic learning organization that is prepared for the future.

How are you learning? How often? How do you determine what you have learned? Share your comments below.

Discover Passion: Sing or Cry

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Hitting the Wall

Do you find yourself, or someone you work with, becoming a clock watcher? You know, waiting for the hands of the clock to point to quitting time so you can hurry out the door and do something exciting.

Why Do You Do What You Do?

It’s been said in various forms that runners run, writers write, teachers teach, and speakers speak. And they do it because they have a passion for doing it. They can’t imagine doing anything else. They can’t imagine not having that as a part of their lives.

You may remember the scene from the movie, Sister Act 2, starring Whoopie Goldberg. She is dressed as a nun and talking to Rita, a girl who is the best singer in the choir. Rita has quit, pretending like she didn’t care, even though it is quite obvious she loves to sing. Whoopie tells her “If you wake up in the morning, and you can’t think of anything but singing, then you should be a singer, girl!”

It’s passion.

Passion provides clarity, it helps us discern direction, and it fuels our actions. When we are passionate about something, we feel compelled to act towards it. The more that passion builds, the more we feel compelled to take action.

The opposite effect is, one that I have seen too many times in too many organizations, is people becoming passion-less. They have absolutely no passion for what they are doing and they become like the walking dead. In fact, John Maxwell said that passionless people ARE dead, they just haven’t made it official yet.

So remember this:

[snaptweet]No matter what your formula for success is, if it doesn’t factor in passion, it just doesn’t add up.[/snaptweet]

So how you discover or re-awaken that passion?

WHAT MAKES YOU SING, WHAT MAKES YOU CRY – Look at your daily or weekly activities. You will find your passion in either the things that make you shout for joy when you do them or the things the tug at your heart so much that you feel compelled to action. You will discover the little nuggets of passion inside these things.
WHAT’S THE END RESULT YOU DESIRE – What do you want to accomplish? In a business environment, that doesn’t mean job description or corporate objectives. It means what is the end result, what do you really want to see happen here?
For example, for me what I want to see happen is that I manage to inspire people and businesses to engage in continual, daily growth so that they become the best that they can be; they can realize their potential and become more effective and more profitable at what they do. And that drives me to do what I do.
WHAT CAN YOU LET GO OF TO DO MORE OF WHAT YOU WANT TO DO – While it’s true that passion fuels action, it’s also true that action fuels passion. The more you do those things you enjoy doing or feel compelled to do, the more your passion builds for them and the more effective you are going to become.

What about you? Share here how you feel about what you do and how you build your passion.

Zombie Nation Revisited – Engagement is the Cure!

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Are You in a Zombie Workplace?

Okay, it’s a little dramatic but it also brings to light a growing trend in the business world today.

Crashing economies, cutbacks, layoffs, and uncertainty leads people to become less engaged in the workplace.

Last year, I wrote about a Forbes magazine article that quotes a Gallup survey stating that over 70% of U.S. workers are less engaged in the workplace.

70%!

If that doesn’t shock you, it should! If you are a small business owner with employees, it should also scare you.

Your Business is in Danger

As a business owner, you are especially vulnerable to the consequences of dis-engaged employees. Teams grow divisive; managers treat employees badly; employees treat each other and customers badly; office theft goes up; productivity goes down drastically.

These people come and they go, they do the 9 to 5, they grow through the motions and do the minimum work to get by, and are not fully engaged.

Everyone loses.

LEADERS are to blame.

Everything Rises and Falls on Leadership -John Maxwell

Six Rules of Engagement

If you are a leader in your environment, here’s some things you can do to fix that and help prevent the zombification of yourself or your employees.

KNOW YOUR SELF – Too many times, people don’t realize THEY are the problem. You have probably worked for a leader who blames lazy employees, ethnic, racial, or generational cultures, bad economies, and a myriad of other reasons for why things aren’t going well. If you are a leader and your people aren’t following, YOU are the problem. Fix it.
GROW YOUR SELF – This is how you fix it. You can’t change them, you cannot change things like the economy or anything else beyond your control. What you can do is change YOU. Learn to become more optimistic, learn to develop the characteristics that you are seeking in employees. When I was a manager, I used to brag about how I made a point of hiring people better and smarter than me. That was so wrong. I couldn’t possibly do it. You attract what you are, not what you wish. If YOU grow, you’ll find yourself getting the kind of people you desire.
KNOW YOUR PEOPLE– Connect with them. It’s through relationships that people build trust, respect, and more like they are a part of things when they feel connected with you. When you can answer the three questions everyone asks in virtually ANY kind of relationship, then you can connect and influence them and they will become engaged. The three questions you must answer are:
- Do you CARE for ME?
- Can you HELP ME?
- Can I TRUST YOU?
FOCUS ON THE STRENGTHS – Yours and the people you work with. Focus on how you can best use the strengths they have to compensate for your weaknesses and help accomplish the company’s goals. That’s what a TEAM is all about.
REWARD THE BEHAVIORS YOU WANT – Not a lot of people do this. They spend more time rewarding they don’t like, but you want to spend time rewarding the behaviors you desire. Empower people, trust people, encourage people to accomplish the things you want them to do.
TAKE IMMEDIATE ACTION – when necessary; which is not the same as impulsive action. Don’t react impulsively, take the time to think about the appropriate response and then take the action now. People will respect you more for taking considered, decisive immediate action than if you hem and haw or you are impulsive.

What are some ways you have seen organizations engage their employees?

Unique Up Your Niche

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The Business of Being Unique

There is an old kid’s joke:

Q: How do you catch an unique rabbit?

A: Unique up on him!

Silly, but perhaps it has some value for us. For small businesses, entrepreneurs, and solopreneurs, there is a big emphasis on finding your niche – the market that is almost exclusively yours. The principle behind it is that if you try to market to everyone or try to be everything to everyone, you end up being nothing to anyone. In the highly competitive marketplace today, especially with the explosion of entrepreneurs, it becomes important to target what you do to a specific group of people. That group becomes your tribe or niche that can be yours and you can dominate that market much more effectively IF you know how to talk to them so that your message resonates with them and presents a sense of urgency.

What I see happen a lot with small businesses is aptly described by Marketing Coach Robert Middleton as trying to run their small business as if it was a big business. Trying to compete with the marketing and organization. It can’t be done. You don’t have their budget or their resources.

The Unique Solution

So stop trying to be a big business. Instead take advantage of what you have as a small business. Part of what you have is the unique culture of your organization. Whether you are a solopreneur or have 50 employees, there are things that are unique about you and your organization. Maybe even a little bit weird. Instead of trying to hide that, celebrate it. Emphasize it! Go out of your way to point it out to your customers and friends. Integrate it into everything you write and say about your business. There are distinct advantages to doing this:

You stand out from the crowd. In the competitive marketplace, you can’t afford to fit in or be one grape in the bunch. You need to be the lone banana.
You become more appealing to your niche. They don’t want cookie-cutter, they want someone with character who will be as devoted to them so they can become devoted to you. They want special!
You will connect better with people, customers and friends alike. There is a whole generation out there that values authenticity. The more you and your organization embrace who you really are, the more people will relate to you and trust you.

So how do you catch a unique market?

Unique up on it!

Action Plan

What is it about you or your company that is unique? What makes you a little weird?
In what ways is that appealing to your target market? What are some possible dangers?
How can you leverage that to connect better with your clients?
How can you integrate it into every communication with people inside and outside your company?