Why Leaders Are Learners – Part I

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Leaders Open Doors

This past Friday, Oct. 10, was the inaugural L2:Learn-Lead event that was simulcast around the world. I had the privilege as a Founding Partner in the John Maxwell Team to be a host for the one of the simulcast locations. While many were in attendance, many could not make it or did not make it. I wanted to share with you some of the great content and knowledge shared with us at this fantastic event.

John C. Maxwell was the first (and last) speaker. In his first talk, he shared ideas from his new book Good Leaders Ask Great Questions. Here are some bullet points I gleaned:

Leaders make great connections through questions
Leaders open doors through questions, sometimes doors that would not have opened any other way.

You are only a few questions away from achieving your dream!

Questions let you direct the conversation.

John Maxwell encouraged everyone to find great people who do what they want to do or are what they want to be. He mentioned getting his start the same way and listed some questions for you to ask great people to truly learn from them.

What is your greatest lesson?
What are you learning now?
What has been your greatest failure?
Who do you know that I should know?
What have you read lately?
What have you done that I should do?
How can I add value to you?

Learning to ask questions helps leaders get answers. They help us to DISCOVER! We discover the concerns others have, we discover what things they care about, what their dreams are. When we know these things, we can help them grow and from that our influence grows. Then we can lead them more effectively.

In the next post, I will outline some points from Linda Kaplan Thaler. In part 3 it will be from Tim Sanders talk, and then finally in part 4 the second teaching by John Maxwell.

What are your thoughts about leaders and questions? Have you used questions effectively? What are some questions you ask consistently?

How to Jump-Start Yourself By Learning Through Others

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Welcome Aboard, Thrill-seekers and Danger-lovers!

Much of my background is as a professional trainer. Early on I learned the value of learning through others. Where did I get started on that?

The Jungle Cruise!

That’s right! This is Jungle Paul!

Working at Walt Disney World while in college at UCF found me on the one ride in the park where my personality fit to a “T”. Standing up with a microphone and making a fool of myself for 10 minutes at a time, eight hours a day, was right up my alley. I was not Skipper Dan by any means, but I loved the schtick! I was trained and watched and learned from my trainer. I spent time learning through others; what they did well and what they didn’t do well that I could improve upon.

By learning through others I became good enough that they assigned me as a trainer on the ride. I had even more passion for that and poured myself into creating the best training experiences I could.

Jungle Trainer

One of the techniques we applied was a standard formula for the training business:

Tell me how it’s done
Show me how it’s done
Help me to do it
Allow me to do it on my own

Notice the key there. We didn’t just throw them on the ride and say, “Okay, talk!” We explained and demonstrated first. In Boy Scout training, this is called EDGE (Explain, Demonstrate, Guide, Enable).

They watched and learned how to do it right by learning through others. They absorbed a model to help them do it right. It allowed them to confidently believe they could do it too. This saved them some of the pain of doing it wrong consistently until they finally get it right.

[snaptweet]No matter what you do, learning through others do can help.[/snaptweet]

This is especially true when you pick the right people to learn from. Find people who excel and study them. Read books about them if they exist. Interview them if possible and ask about failures more than successes.

[snaptweet]It’s in failures where the greatest lessons are learned.[/snaptweet]

Take what they do well and add your own flavor to it. Take what they learned from their failures and design ways to avoid it yourself. Save yourself some pain.

Who can you study today to help you become better at what you do? How will you apply their failures to your life? How will you apply their successes?

Comment Below.

How to Build Your Leadership Construction Projects

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Under Construction

Construction projects are fascinating. I’m a guy and like many can watch a construction site for quite a while and see what’s going on, even though I have nothing to do with the industry.

I was sitting in a coffee shop about halfway up one of the many towering office buildings in Dallas, Texas and out the window watched a construction project in action. One of the tall tower cranes was working. Since I was inside, I couldn’t hear anything, I could just see it work.

Equipping and Supplying the Project

Sleekly and silently the crane would swing around counter-clockwise and then stop. The cable and hook would lower all the way to the ground. Someone would attach some heavy machinery or a large metal bin to the hook and then signal. The hook would raise with its payload to about 5 stories high. Then, the crane would swing around clockwise, again silent and sleek, until it was over top of the building in progress. Then, cable, hook, and payload would lower the top floor of the building and deliver it’s cargo.

These cranes serve a very necessary and distinct purpose on these multi-story projects. Without one, carrying all the equipment and material up to the top levels becomes a very unwieldy and time-consuming project. So the crane helps everyone work more efficiently and effectively and saves the company time and money while increasing productivity.

The Leader as Tower Crane

Leaders serve similar roles. Good leaders often go about their work silently and smoothly, looking for where they can help others be more effective and productive by equipping them and supplying them with what they need. A good leader serves a very necessary purpose and if they are truly effective, their work is critical because they increase productivity, save time and money, and do things no one else can do.

[snaptweet]Great leaders do the things that no one else can do.[/snaptweet]

Lonely At the Top?

BTW, years ago I read a news story about those tower crane operators. They are usually stuck up there for hours, since climbing up an down can be very time-consuming and tiresome. As a result, they take of all their functions up there; eating, toilet, etc. The crane operator remarked that you can feel very isolated and even a little lonely up there on many an occasion.

Leadership is a role that can often make you feel isolated and lonely, especially if your leadership becomes more managerial instead of empowering. To prevent that, spend more time equipping and empowering your people. Even more so, spend time growing other leaders so you don’t feel so lonely at the top.

What do you do to serve as the tower crane for your team? Are you supplying and equipping them with what they need? How can you be more empowering? What leaders are your growing today?

Learning the Key to Success

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New World Order

There’s no doubt about it, we live in a complex world. And in this global economy it is important to be flexible; to be able to quickly respond to the changing demands of our society and our economy. Adapt to change or else. It’s the reality of the new economy – grow or die.

There is nothing in between.

The Learning Organization

The best way we grow is through continual learning. Peter Senge, in his book The Fifth Discipline, advanced the principal of the Learning Organization. Basically, a learning organization is one that engages all the members of the organization in continual learning. They recognize that as everyone learns, the opportunities grow through greater knowledge and capability. These companies invest in their people to move them and the organization forward.

Benefits of the Learning Organization

The result is a more empowered organization, one that is flexible enough to adapt, developing a mindset of creative solutions; it’s been proven that the more we learn the more creative we become. Employees collaborate more, there is improved employee morale, they are more productive, and you create an ongoing legacy, so that when the inevitable happens and someone moves on to another role, there is someone ready to step up into that role.

[snaptweet]Sustained success and profitability come from intentional continual learning. There is no substitute or shortcut.[/snaptweet]

How do we get started on becoming the learning organization we desire to be?

Just think DIME:

DAILY – Growth has to occur on a daily basis. I often talk about being a 1%er and this is what it is all about, growing yourself by just 1% a day. That doesn’t sound like much, but over time it compounds and at the end of a year you have grown yourself over 365%. As the saying goes, by the mile its a trial but by the inch its a cinch. This does not necessarily have to be formal learning every time. It could be something as simple as having the team reflect back on the day and talk about lessons learned.

INTENTIONAL – Too many times we chase the next SHINY OBJECT; the seminar announced in a mailing, a book or video someone recommended we get, without really knowing whether it meets our needs or the needs of the organization. Chasing the shiny object is not a growth plan, its a random series of events. We have to be more intentional about choosing the growth path that best meets our immediate needs.

MISTAKES – Don’t be afraid to make mistakes. Give your employees permission to go out and make mistakes without fear of punishment. It is from our mistakes where we are going to learn some of our best lessons about how to move forward.

ENGAGED – Get engaged with this learning process. Encourage your employees to engage with one another so that not only do they learn from their mistakes but also from the mistakes of others. This can significantly shorten the learning curve and allows us to move forward at a much quicker pace to become the dynamic learning organization that is prepared for the future.

How are you learning? How often? How do you determine what you have learned? Share your comments below.

Discover Passion: Sing or Cry

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Hitting the Wall

Do you find yourself, or someone you work with, becoming a clock watcher? You know, waiting for the hands of the clock to point to quitting time so you can hurry out the door and do something exciting.

Why Do You Do What You Do?

It’s been said in various forms that runners run, writers write, teachers teach, and speakers speak. And they do it because they have a passion for doing it. They can’t imagine doing anything else. They can’t imagine not having that as a part of their lives.

You may remember the scene from the movie, Sister Act 2, starring Whoopie Goldberg. She is dressed as a nun and talking to Rita, a girl who is the best singer in the choir. Rita has quit, pretending like she didn’t care, even though it is quite obvious she loves to sing. Whoopie tells her “If you wake up in the morning, and you can’t think of anything but singing, then you should be a singer, girl!”

It’s passion.

Passion provides clarity, it helps us discern direction, and it fuels our actions. When we are passionate about something, we feel compelled to act towards it. The more that passion builds, the more we feel compelled to take action.

The opposite effect is, one that I have seen too many times in too many organizations, is people becoming passion-less. They have absolutely no passion for what they are doing and they become like the walking dead. In fact, John Maxwell said that passionless people ARE dead, they just haven’t made it official yet.

So remember this:

[snaptweet]No matter what your formula for success is, if it doesn’t factor in passion, it just doesn’t add up.[/snaptweet]

So how you discover or re-awaken that passion?

WHAT MAKES YOU SING, WHAT MAKES YOU CRY – Look at your daily or weekly activities. You will find your passion in either the things that make you shout for joy when you do them or the things the tug at your heart so much that you feel compelled to action. You will discover the little nuggets of passion inside these things.
WHAT’S THE END RESULT YOU DESIRE – What do you want to accomplish? In a business environment, that doesn’t mean job description or corporate objectives. It means what is the end result, what do you really want to see happen here?
For example, for me what I want to see happen is that I manage to inspire people and businesses to engage in continual, daily growth so that they become the best that they can be; they can realize their potential and become more effective and more profitable at what they do. And that drives me to do what I do.
WHAT CAN YOU LET GO OF TO DO MORE OF WHAT YOU WANT TO DO – While it’s true that passion fuels action, it’s also true that action fuels passion. The more you do those things you enjoy doing or feel compelled to do, the more your passion builds for them and the more effective you are going to become.