Letting Go – The Entrepreneur’s Dilemma

Having worked for many a small business in my day, and being an entrepreneur myself now, I have had the unique opportunity to see businesses grow and how the entrepreneur grows (or doesn’t grow) with it.  It’s a great example of a leadership lid because the business will grow to a certain point and then will either slow down drastically and stagnate completely.  It is not a factor of the economy or industry changes, but more a matter of the lack of changes internally.  The entrepreneur simply doesn’t grow his leadership enough to be ready for how the organization needs to change to accommodate corporate growth.

Wearing Many Hats is Heavy

letting go - too many hatsYou see, when you first start out you are quite often the only person doing anything or at the very least everything revolves around you.  It was your vision and your initiative that got things off the ground, so naturally you feel that you and you alone are responsible for success or failure of this venture.  And so you are the executive management, the accounting department, the sales manager, the fulfillment department, the development head, and perhaps even the janitor.

And then success happens.  Sales are up!  Customers can’t get enough of you.  You have to add staff, hire or appoint department managers, expand inventory, install processes, get more office space, create new products, adopt more formalized accounting procedures, and more!  You are spending more and more time in the office, being pulled in multiple directions, and things are bottle-necking because they have to wait for you to come up with a solution or put your stamp of approval on one.

THIS is the crisis moment.  It becomes a crisis because you haven’t yet learned to let go.  When the company has grown to the point where things are waiting on you, then it is time to decide what things you want to keep control of and what you want to let go of and trust others to carry the load.  When you can let go of things and trust the people you have hired to pick up the slack, then the pace of the business can continue and you can grow.  If you insist on keeping your finger in every pie, most of the pies will not come out right.  In addition, you will become weary and burned out and then……another small business bites the dust.

The Simple Solution – 80/20

Apply the 80/20 rule here.  Eighty percent of your efforts should be directed towards the 20 percent of things that you and only you can do; such as visioning for the future and preparing your legacy.  Look at what you do now and think about the things you do daily and weekly.  If someone else in the company can do it at least 80 percent as good as you, let it go.  If it does not focus on the primary thrust of your business, let it go and let someone else do it.  This is an important step in your leadership growth, not only because of what it does for you, but also what it does for your business and most importantly for the people in your business.  It allows others to grow and become more engaged and take responsibility for the profitability of your business.

“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it. “
Teddy Roosevelt

Half the Battle

Easy, right?  Not even close!  You will likely resist this vehemently.  After all, how can you let any of this go and let someone else do it!  You created this, YOU had the vision, and how can anyone else know enough to do it the way you want it done!

We will talk about THAT tomorrow.

Action Plan

  • Apply the 80/20 rule.  What are the 20 percent of things that you and only you can truly do?  Be honest with yourself on this.
  • Make a list of what you are going to let go of.  Next to each one, write the name of the person to whom you will release it.

 

The Wisdom of Curly: One Thing

one thingOne of the scenes practically everyone remembers from the movie City Slickers is when Curly (played by Jack Palance) is talking with Mitch (played by Billy Crystal) about his view on life.  The following conversation ensues:

Curly: Do you know what the secret of life is?   [holds up index finger]   This.

Mitch: Your finger?

Curly: One thing. Just one thing. You stick to that and the rest don’t mean s***.

Mitch: But, what is the “one thing?”

Curly: [smiles] That’s what *you* have to find out.

Curly, the old cowhand, knew it while the radio executive had not yet figured it out.

[SPOILER ALERT]  Eventually he does.

Busy Lives without that One Thing

What’s your schedule like?  Is it filled with focus or filled with events?  We book our calendar with things to do and it is typically a wide variety of things.  We may support a variety of non-profit organizations, take the kids here and there to piano lessons, dance class, Scout meetings, football or baseball practice, soccer, lacrosse.  We have committee meetings at church, the house needs straightening up, we have meetings in the office, a lunch appointment, gotta fix dinner, gotta check our Facebook page, gotta scan the news, attend a webinar we heard was good.  Somewhere in there we may decide to say hello to our Significant Other and then watch a little (or a lot) of TV.  What’s our One Thing?

We are busy, but are we really getting where we want to go?  Are we getting the most out of the moment?  Are we learning to focus our energy?

One Thing We Are Gifted For

The urgent message behind the Wisdom of Curly is that ONE THING.  To be truly effective, to utilize more of our potential, we must focus on the one thing that truly fills us.  It is the thing we were created for.  We were particularly and UNIQUELY gifted for this one thing and somewhere deep inside of us is a passion for the one thing.  The two must coincide; you cannot be gifted for something without having a passion for it.  It may have been suppressed or even trained out of you by your environment, but deep inside you is that passion for that ONE THING!

If you really want to get the most out of your life, you must draw more focus onto that ONE THING.  If you know what it is, you must devote more resources to developing it and exploiting it (exploiting in this case is a good thing).  If you don’t know what it is, you need to spend time searching and finding it.

“What?!” you say, “find time for SOMETHING ELSE to do?  I just don’t have any more time!”

You don’t have to time to NOT do it!  Anything else, if you are not leveraging your ONE THING, is wasted effort.

Focus Not Flurry

target - one thing focus not flurryThe secret, I believe, is in Focus and Not Flurry.  Stop being caught up in a never-ending flurry of activity and start being concentrated on establishing or optimizing that ONE THING.  Now, some busy things in life are unavoidable; shopping still needs to get done, meals still need to be cooked, some meetings are inevitable, charities still need our help (although this could use focus too), and the kids still need to go places.  But the last two are good examples of flurry instead of focus.  I see many people get involved in a wide variety of charitable activities, dabbling here and there but never really digging in to one.  Pick ONE, maybe two at the most, and focus your energy on serving them as best you can.

Additionally, in our earnest ambition to give our kids the best opportunity to succeed, we overbook them in an expanse of activities that we end up investing a lot of time and money into and become a shuttle for moving them around from place to place.  And so, we ingrain in them also the mindset of FLURRY instead of FOCUS.  They become a jack of all trades and we wonder why they don’t settle down and DO SOMETHING as they get older.  They have had no time to develop a real passion for anything before we moved them on to the next conquest.  They need exactly what we need: FOCUS NOT FLURRY.

They need that ONE THING.

You need that ONE THING.

Go get it!

Action Plan

  1. Do you know what your ONE THING is?  If not, start today to identify it.  Seek help from a coach.  They can help you identify strengths and passions that may be hidden.
  2. If you know your ONE THING, decide on something you will do daily to work on it.

 

 

How to Get Better Ideas

positive thinking yields brighter ideasWho gets better ideas, the positive person or the negative person?  A traditional saying is that “necessity is the mother of invention”; in other words, great ideas are spurred by need.  On the surface, that seems negative but actually the opposite is true.  Taking action happens from a positive attitude.  The negative attitude simply sees the need but the positive attitude not only sees the need but also believes fully that there is a solution if they only look long enough and hard enough to find it.  The negative person gives up, the positive person gives more.

I also believe BETTER ideas come from a positive attitude.  The positive thinker is outward focused and sees possibilities in every situation.  This ignites the thinking processes that want to find not just the easiest way but the best way and they will look at multiple options; not rejecting anything until they determine which will work best.  The negative thinker looks for the easy way out, doubting that anything will work and why not choose the path of least resistance.  This concept is born out in research, as I noted in yesterdays blog, Bouncing Back.  The positive person is simply in a better position to see options and make the most effective choice.  They are also more likely to execute it, which after all is the point.  No solution works if you don’t implement it.  Earlier in the week I mentioned a quote by Zig Ziglar that applies so well here:

“Positive thinking will let you do everything better than negative thinking will.”

Pollyanna Was Right

pollyanna showed positive thinking in all situationsMany people use the term Pollyanna-ish to denote an idea or person who seems to be unreasonably positive.  This is based on the book and movie Pollyanna about a girl who goes to live with a relative in a town that is struggling and her constant positive outlook befriends everyone in town.  Many see Pollyanna’s attitude as almost a head in the sand, ignore the bad things and look at the good things attitude and see it as non-productive and certainly not results oriented.  So typically, referring to something as Pollyanna-ish is meant to be a derogatory term.  I think the opposite is true.  It’s not ignoring the situation, it’s simply refusing to accept it as final.  It is always seeing possibilities.  Being a Star Trek fan, I have to try and fit in a quote here from James T. Kirk (paraphrased a bit):

“I don’t believe in a no win scenario. I like to think there are always possibilities.”

A positive attitude allows you to reach high and overcome odds, it allows you to look for and see the best in people instead of the worst.  It also means you EXPECT the best from people and not the worst.  When you expect the best and make that clear in the way you treat people, most will go out of their way to live up to your expectation.  Will some disappoint you and break your heart? Sure, it’s inevitable.  But it is still better than expecting the worst in everyone else, treating them accordingly, and never being surprised or disappointed.  Expecting the worst in others brings out the worst in you.  Expecting the best in yourself and others creates a world of potential and possibilities that the worst can never bring you.

Think about your employees or colleagues in the workplace.  Do you expect the best from them?  Do you show that by treating them with respect, by giving them YOUR best?  Do you make your expectations clear?  How do you support them?  Encourage them?  Equip them?  As soon as you believe in possibilities and show that daily, they will too and it will show as they strive to constantly meet your expectations.

Action Plan

  1. Apply the thought “always possibilities” to a particular problem you are facing.
  2. Think about how you can give your best to your employees or colleagues. Determine your first step and do it.
  3. How can you communicate your expectations without being aggressive or offensive?

A Negative People Morning

negative newsI don’t usually do this, but this morning I turned on the TV first thing and turned to the news.  What we were looking for was anything about the federal budget and possible government shutdown.  My wife, Sherry, works for the federal government and would likely be taking a break for a while if the government shuts down.  While she would eventually get paid, if it goes for any length of time that is income we don’t have.

On Facebook and other social media, where there never seems to be an end to the political experts anxious to share their opinions with you, there have been all kinds of commentary about this event and most of it negative.  It’s unavoidable as we live in a negative world.

Don’t Let Negative People Define You

But you and I, we are positive people.  We believe in keeping a positive attitude.  And in this negative world, even having a positive attitude can have a bad rap.  Over the years, I have read and listened to plenty of Norman Vincent Peale and many others who remind us and equip us to have a positive attitude in everything we do.  The negative clans are quick to attack this attitude as a head in the sand approach, or a Pollyanna note outlook on life, or looking at the world through rose-colored glasses.  According to them, we fail to face the realities of life; or at least reality as defined by them.

In truth, having a positive attitude is none of these things.  We don’t hide our heads hoping bad things will just go away.  We don’t ignore the challenges of this world or government shutdowns or bad economies or falling job markets.  We simply refuse to let them define our lives; we stay true to who we are, what we are, and whose we are.  Maintaining a positive attitude doesn’t mean we ignore the world; quite the contrary.  We see the world and we intend to change it!  And we start with ourselves!

Our biggest battle will be the negative people who surround us.  Make no mistake about it, NEGATIVE PEOPLE SUCK!  They just suck the life right out of you and your hopes and dreams.  And they will hammer their message at you continually trying to break you down until you think like they do.  You have heard that misery loves company?  Believe it!  They want you on their side.

avoid negative people, stay positiveDon’t be Anakan, be Luke!  Refuse to cross over to the dark side!

Getting Away from the Influence of Negative People

So how to do we avoid letting negative people impact our lives?  Ultimately, it’s going to rely on your will and desire to stay positive, but here’s a few things that will help.

  1. Stop watching the news!  I mentioned at the beginning that I almost never turn on the TV news in the morning.  It’s not that I am trying to ignore what’s happening in the world, it’s just that I don’t see the need to fill my mind with the full-force negativity of broadcast news.
  2. When a negative thinker starts to share their downer philosophy of life, don’t agree with them.  At the time, it will seem like the quickest and easiest way to get ride of them, but it’s not.  As soon as you agree with them, they think they have an ally and will be coming to you more often.
  3. Don’t argue with a negative thinker; you can’t win.  If you disagree, they want to engage in an argument and come up with more reasons why you should believe they way they do.  Negative doesn’t give up that easy.
  4. Don’t minimize their complaints either.  If you minimize it, they will simply try to come up with more reasons why they are right.
  5. Be sympathetic to what they are saying, but try to re-direct them more to the task at hand.
  6. Always be on a deadline.  “I understand how you are feeling, it must be frustrating.  Please excuse me, I need to focus on this project right now because I gotta have it done by the end of the day.”  The more that you can do that, the more leverage it gives you to excuse yourself away from those situations.
  7. Seek affirmations.  That negative input is going to impact you so you need to seek positive affirmations that are going to help build up your positive thoughts again so you can stay focused on your goals.

Action Plan

  1. Starting tonight, read or listen to something positive just before you go to bed.  Ideally, a self-affirmation script is key because it plants positive thoughts into the subconscious that burned in while you sleep.  It also gets anything negative off your mind before you put you head on the pillow.
  2. Starting tomorrow, read or listen to something positive immediately after you wake up.  Don’t turn on the TV; at least not yet.  Motivational recordings or books, or simply look yourself in the mirror and remind yourself that you are going to have a great day, that you will overcome any obstacles that get in your way, that you will love and care for your family and friends, that you will take care of all your big rocks on the day and add value to everyone you meet.
  3. Avoid the negative thinkers by focusing on the task at hand.  ALWAYS have something to do that requires your immediate attention.
P.S.  While people use the term Pollyanna negatively, as if to assert that being optimistic and looking for the good is wrong,  I have never had an issue with this.  Call me a Pollyanna, I embrace it gladly!

Positive Attitude = Positive Results

Zig Ziglar warns about “stinkin’ thinkin’” and “hardening of the attitude“.  Norman Vincent Peale refers to “empty hearts and empty minds” who take on a defeatist position.  Tony Robbins cautions you to avoid seeing the garden as overrun by “weeds“.  John Maxwell, Ken Blanchard, and the list goes on, all talk about the overwhelming difference that attitude can make.  More importantly, they speak to how a negative attitude yields nothing but negative results.

positive thinking gets better results

Conversely, to the person they will also tell you that a positive attitude leads to more positive results.  Zig Ziglar says

“Positive thinking will let you do everything better than negative thinking will”

And from Peale,

“Change your thoughts and you change your world!”

Tony Robbins:

“We will act consistently with our view of ourselves, whether that view is accurate or not.”

John Maxwell:

“People may hear your words but they feel your attitude.”

Positive Attitude = Riches?

Think positive!Does a positive attitude make you rich overnight?  No, of course not!  The idea behind having a positive attitude isn’t to change your fortunes instantly but to change you instantly and consistently.  When you become consistent in your attitude, it will play out in your actions.  It has to, you can’t help it.  It has to do with what psychologists call “Cognitive Dissonance“.

In simple terms, it means that you cannot think one way and act in an opposite manner on a consistent basis.  

The mind can’t handle it and therefore will either change your thoughts or change your actions to bring consistency.  If you think positively and act negatively (which would include not acting at all), then your mind will adjust one or the other.  In most cases, your mind will side with your actions.  So while we always point out that our actions speak louder to others than our words do, the same is true within us.  What you do speaks louder to your mind that what you say.

Does that mean that we should stop talking positive until we start acting positive?  Not at all!  Because while our actions have more influence with our mind, our words have influence with our mind as well AND with our actions.  So even if we take positive actions but continue to think and talk negatively, it will start to affect our actions.  They will become less positive and less powerful and once again our mind will brings things back to consistency.

So the real secret in the power of being positive is to combine BOTH positive thoughts and positive actions.  They influence one another and influence our mind as well.  When we are consistent in both thought and action this way, our mind can be more powerful.  Instead of having to sort through the inconsistencies of our thoughts and actions, the mind can spend time on other things like true creative thought and dreaming big dreams.

I’ll be writing all this week about positive thinking.  I invite you to share your thoughts, experiences, and even positive quotes that are meaningful to you.  Share what you know so we ALL can be more positive and more effective.

Change to positive thinking

Action Plan

  1. For at least the next 30 days, read or listen to something positive each day FIRST THING IN THE MORNING.  Studies have shown that what first enters our mind on the day has incredible influence over our day.
  2. What is one thing you have wanted to do but have not begun yet?  Write in down in detail on a piece of paper or on your computer or tablet.
  3. What one positive action can you take TODAY to begin?  It doesn’t have to be a big action, it just has to be positive and move you closer to the objective.  Make a point not to go to bed tonight without doing that.