Thinking Possibilities

As leaders, one of the most important things we do is think.  We think about our followers, about mentoring and growing other leaders, about the future of our business or our team.
Our thinking becomes dangerous when we start thinking in terms of limitations. When we think in absolutes.  When we think with what’s called a “Lack Mentality”.
It’s been proven time and time again;  limited thinking leads to limited results.
When we think in possibilities however then answers and solutions come to us.
Ken Blanchard once said,
If you want to go places you have never gone before, you have to think in ways you have never thought before.
Possibility thinking leads to the creative.  It opens up new avenues and new solutions and allows you to be a more effective leader for your team.

Solutions Through Possibilities

Mr. Hollands Opus - Mr. Holland teaches musicIf you ever saw the movie, Mr. Holland’s Opus, starring Richard Dreyfus as music teacher Glenn Holland you would see an excellent example of this.  Mr. Holland is trying to write music and dreams of creating a world renown piece.  To pay the bills, he takes on a job as a high school music teacher and  faces challenge after challenge with the students and even his own child, who is born deaf.

Where others saw absolutes and insurmountable circumstances, Mr. Holland instead looked for possibilities.  His passion for music and his desire to share that passion with others led him to think of unique ways to make things happen and achieve success.  He finds creative ways to reach students and inspire them and even devises a way for his deaf son and other hearing impaired people to enjoy music through lights.
The end result was the lasting impact that Mr. Holland had on the people he influenced.  He led them places they didn’t think they could go.

How We Can

As a leader, the responsibility we have as well is to lead people where they don’t necessarily think they can go.  To do that, we have to be willing and prepared to explore possibilities and seek creative solutions in pursuit of our vision.
[snaptweet]When our vision and our passion join, we see hope.  But when we think HOW WE CAN instead of “CAN WE”, then we create possibilities to bring our vision to reality.[/snaptweet]

Here’s some things to help open you up to possibilities:

  1. Be a positive thinker –  Many think positive thinking is just sticking your head in the sand, but actually a positive thinker looks for possibilities.  They look for how they can get the best out of every situation.
  2. Remember WHY and HOW – Question things a lot.  Ask questions like “how can we be more effective?  How can we serve our customers more efficiently?  How can we improve our profitability?”
  3. Avoid the Impossible Thinkers – The consultants and experts that tell you it can’t be done, that its impossible to reach your goals or objectives.  There are always possibilities and we want to look for those instead of what we can’t do.
  4. Think “AND” instead of “OR” –  We limit our thinking by creating exclusionary choices.  We can do this or have that.  Why not look at how can we do this AND have that?  How can we improve customer service AND increase profitability?  Thinking that way helps us come up with creative solutions that are more effective for our organization.

What possibilities will you open yourself up to today?

The Animal Nature of Nurture

One of the benefits of living in Central Florida is all the attractions around here.  One of the attractions, of course, is Sea World.  Sherry and I love to watch the animal trainers work with the animals at Sea World. It’s really interesting how they can do so well with it.  There seems to be a very special relationship with the animal and many a trainer will tell you exactly that.
Recently I discovered how they are able to work with them so effectively.  When an animal trainer is going to work extensively with an animal, it is critical during a developmental time that the trainer spend one-on-one time with the animal.
  • They will feed the animal
  • They make physical contact
  • They talk to the animal and encourage it.

This nurturing, one-on-one time allows the animal and the trainer to build reciprocal trust.  The reciprocal trust and the nurturing that allow the trainer and animal to be able to work together effectively and safely.

The Human Nature of Nurture

As humans, we aren’t any different.  We need nurturing ourselves.
  • We are all desperate for people to recognize that we are significant
  • We want them to recognize that we have an impact.
  • We want them to encourage us
  • We want them to guide us.

We all need that.

Giving Nurture

The flip side is that we all have the ability to nurture other people, it doesn’t come out naturally.  It has to be intentional and it has to be developed over time.
Why would I want to bother to do that in a business environment or as a leader?
When we are able to nurture people, we are able to connect with people.  When we can connect with people, we can build our influence with them.  When you can build our influence, then you can help them get the most out of themselves.  That’s what we want to able to do as a leader or businessperson: get the most out of others.
[snaptweet]”People don’t care how much you know until they know how much you care.”[/snaptweet]
John Maxwell

Here’s some things you can do to build those nurturing relationships:

  1. COMMIT TO PEOPLE – you have to be committed to their development.  It doesn’t mean you are an enabler, it doesn’t mean that you take over their lives; it simply means that you provide the circumstances and that you are committed to helping them help themselves if they are willing to take the steps to go in the right direction.
  2. BELIEVE IN PEOPLE – If you don’t believe that they can become better or that they can achieve greater things, then you are not going to be able to get anything out of them because that belief will show through.  Whether you believe they are worthless or believe they are worthwhile, it will show through in everything you do.
  3. GIVE WITH NO CONDITIONS – Pour yourself into them and do it without setting any conditions.  A lot of people thing that giving is a reciprocal thing; I do something for you and you do something for me.  No conditions here.  Go in and pour yourself into them simply because you want to see them get the best out of themselves.  You will benefit in the long-run but you can’t go into it with the expectation of a tradeoff because there isn’t necessarily going to be one.

Are You in a Zombie Workplace?

Okay, it’s a little dramatic but it also brings to light a growing trend in the business world today.
Crashing economies, cutbacks, layoffs, and uncertainty leads people to become less engaged in the workplace.
Last year, I wrote about a Forbes magazine article that quotes a Gallup survey stating that over 70% of U.S. workers are less engaged in the workplace.
70%!
If that doesn’t shock you, it should!  If you are a small business owner with employees, it should also scare you.

Your Business is in Danger

Engaged TeamAs a business owner, you are especially vulnerable to the consequences of dis-engaged employees.  Teams grow divisive; managers treat employees badly; employees treat each other and customers badly; office theft goes up; productivity goes down drastically.
These people come and they go, they do the 9 to 5, they grow through the motions and do the minimum work to get by, and are not fully engaged.
Everyone loses.
LEADERS are to blame.
Everything Rises and Falls on Leadership -John Maxwell

Six Rules of Engagement

If you are a leader in your environment, here’s some things you can do to fix that and help prevent the zombification of yourself or your employees.
  • KNOW YOUR SELF – Too many times, people don’t realize THEY are the problem.  You have probably worked for a leader who blames lazy employees, ethnic, racial, or generational cultures, bad economies, and a myriad of other reasons for why things aren’t going well.  If you are a leader and your people aren’t following, YOU are the problem.  Fix it.
  • GROW YOUR SELF – This is how you fix it.  You can’t change them, you cannot change things like the economy or anything else beyond your control.  What you can do is change YOU.  Learn to become more optimistic, learn to develop the characteristics that you are seeking in employees.  When I was a manager, I used to brag about how I made a point of hiring people better and smarter than me.  That was so wrong.  I couldn’t possibly do it.  You attract what you are, not what you wish.  If YOU grow, you’ll find yourself getting the kind of people you desire.
  • KNOW YOUR PEOPLE– Connect with them.  It’s through relationships that people build trust, respect, and more like they are a part of things when they feel connected with you.  When you can answer the three questions everyone asks in virtually ANY kind of relationship, then you can connect and influence them and they will become engaged.  The three questions you must answer are:
    • Do you CARE for ME?
    • Can you HELP ME?
    • Can I TRUST YOU?
  • FOCUS ON THE STRENGTHS – Yours and the people you work with.  Focus on how you can best use the strengths they have to compensate for your weaknesses and help accomplish the company’s goals.  That’s what a TEAM is all about.
  • REWARD THE BEHAVIORS YOU WANT – Not a lot of people do this.  They spend more time rewarding they don’t like, but you want to spend time rewarding the behaviors you desire.  Empower people, trust people, encourage people to accomplish the things you want them to do.
  • TAKE IMMEDIATE ACTION – when necessary; which is not the same as impulsive action.  Don’t react impulsively, take the time to think about the appropriate response and then take the action now.  People will respect you more for taking considered, decisive  immediate action than if you hem and haw or you are impulsive.

What are some ways you have seen organizations engage their employees?

Success Requires People

It’s a fact: no one has achieved any real, lasting success on their own. They have always done it by working with other people.
John Maxwell (Teamwork Makes the Dream Work), Jim Collins (From Good to Great), Ken Blanchard (High Five! The Magic of Working Together) and many others emphasize again and again, both from research and anecdotal evidence,  that we are designed to achieve success with and through others.   None of us is as smart as all of us.
So if you really want success, you need to work with and through other people.
And that means we need to get along with them.

Respect is the Start to Good Relationships

 Respect is crucial to being able to get along with and work effectively with other people.
 Herbert Casson once wrote:
“In handling men, there are three feelings that a man must not possess-fear, dislike and contempt. If he is afraid of men he cannot handle them. Neither can he influence them in his favor if he dislikes or scorns them. He must neither cringe nor sneer. He must have both self-respect and respect for others.”
Respect for others means that we truly care for others, we believe in others.  We may not always agree with their politics or religion or even their choices, but we care for them and believe in them.   Respect means we accept them for what they are now, not as we would hope them to be; even more importantly when they don’t think like we do.
This is the foundation of great marriages, fabulous families, thriving and relevant churches, and productive and effective organizations.

Granting Respect

Many will tell you that respect is earned but it’s not.
[snaptweet]Respect is granted; it is a conscious choice of the respecter to the respected.[/snaptweet]
You can do all the good and positive things in your life you want and there will be some who simply WILL NOT RESPECT YOU.
Does that mean you didn’t earn it?
Not necessarily; they may have simply refused to grant it.
Some will grant respect until you prove unworthy of it, based either on your position or standing or simply because of who they are as opposed to who you are.  I tend to fall into this category.
Others require proof that you are worthy of respect and even power, position, or standing or status will not get you their respect until you can demonstrate your worthiness.  I have always found this position to be kind of self-serving.  I would rather have you prove me wrong for respecting you than spend a lot of time trying to meet an undeclared, usually unreachable, bar to earn my respect.
Self-respect then becomes critical because we can’t possibly respect others unless we respect ourselves.  If we don’t measure up, then no one else does either.  People who have low self-respect will never really respect others because they see no value in the relationship–because they see no value in themselves.  Many who demand you earn their respect fall into this category.

Respect yourself, grant respect to others and you are well on your way to working effectively with others and achieving your dreams.

Keys to apply today:

  1. DEVELOP YOUR SELF-RESPECT – Find the good in yourself.  Write a list of what’s good about yourself.
  2. BE A GOOD FINDER – It is easier to like and care for others when you focus on whats good about them.
  3. Pick one person you encounter daily.  Write down what you like about that person.  Even the most obnoxious have something.  If you can’t find anything, then the problem is you need to go back to number 1 because if you can’t find the good in yourself you can’t possibly find the good in others!  Call them, write them a note or an email or visit in person and tell them how you appreciate them for those things you like about them.

Too Much Time on Trivia

Spending a little time doing research on this, I wanted to find out what the top time wasters we use are.  While opinions vary there are some items that popped up on pretty much everyone’s list and you probably know which ones.  That said, let’s look at some of the top daily time wasters and how much time they take.

  1. FACEBOOK
    Is it any surprise that this shows up on the list?  For many people, their world revolves around Facebook and similar social networks.  On a Marketing Charts website article, they report that Americans 18-64 spend an average of 2-3.5 hours per day on social networks.  The number slides higher depending on age group and other demographics.  Interestingly, business owners spend more time on social networks than non-business owners.  In many workplaces, they thought that they had managed this problem early on by blocking social networks.  That worked until people got smartphones with Facebook apps.  Let’s call it 3.5 hours a day.
  2. EMAIL
    time wasters like television destroy productivityAgain, no big surprise.  What do most people do first thing when they get to work or boot up their computer?  Check their email. We check it again an hour later.  And then again an hour after that.  And again.  And again. Many even check it just before they call it a day.  It becomes really time-consuming when we receive mailings from a variety of sources with people who want some of our time and/or money.  We gotta filter through all that and then read the “urgent” stuff.  Another 3 hours per day.
  3. TELEVISIONReally?!  But it is so educational! (yes, that was sarcasm)  Many will tell you that you should find an alternative, like the wonderful recording features on many systems today.  But that just means you will watch it later.  Either way you are wasting time.  Not too long ago our TV went out and was out for a couple of weeks.  We found other things to do.  Most peaceful two weeks in a long time.  Still wondering why I fixed it.  Average of 5 hours per day.

Wow!  Let’s stop there.  Just in those three items we have 11.5 hours of time spent out of our day.  All those things are useful but none of them are critical; if we spend any more than an hour total on any of them we are wasting time.  And this does not take into account the time we spend on other things like instant messaging or texting, pointless meetings, various interruptions during the day, generally surfing the web, and procrastinating.  But there is one that I think is the most critical, first because I think it is the source of most of the others and second because of the effect it has on us overall.  And that time waster is multi-tasking.  We will talk about that on Friday.

Get Time Back

Knowledge is great, but action is better.  How can we manage this a little better?

  1. If Facebook is not part of your work, then you should invoke a no social networking rule during the work day.  Chances are your company does not permit it and even doing it on your smartphone during business hours violates company policy.  Besides that, it’s just not right.  If you simply must, check it during lunch elsewhere.
    If Facebook IS a part of your work, as it is for many small businesses and entrepreneurs, then block time out for it on the schedule in both the morning and afternoon, each one with a 30-minute limit.
  2. Do not, I repeat DO NOT, check your email first thing in the morning.  Save it until mid-morning after you have had the opportunity to eat a few frogs.  Create a tagging system for marking emails.  When you view your inbox, scan the messages and quickly and use your tagging system to mark them as urgent, critical, important, or not important.  Urgent emails you respond to immediately, critical emails within a few hours, important emails by the end of the day, and not important emails either get filed or deleted.  That allows you to get through it within 30 minutes each time, likely even less.  Another thing: nothing stays in the inbox.  Act on it, file it, or delete it.
  3. This one is easy.  Make TV time earned.  Works for children, it will work for you.  Half-hour segments of TV time is earned by meeting objectives or goals.  Or do it by program if you wish.  Either way, the idea is that you don’t watch TV unless you have earned it by accomplishment.  Better yet, just keep it off and find something else to entertain you.  Delegate the time to personal growth.  Read a book or watch a webinar.  Remember the caveat

Really successful people have large libraries and small televisions.

No matter whether you work for a large or small company, are a business owner, network marketer, run a charity, or manage a household; getting things done is a matter of managing the things that can waste your time.  Knowing what they are and developing systems to handle them in definitive periods of time will go a long way towards making your day more productive and helping you find time for things you enjoy.

Action Plan

  1. Buy a journal or notebook and document your time from the moment you wake up until you go to bed.  Do this for at least three days but preferably a week.  Include everything, no matter how insignificant it might seem.  What you want is a good idea of how you are spending ALL your time.
  2. Total up the time you spend per day on non-critical things like the activities above.  Remember, social networking is not essential unless you use it to market yourself or your business IS social networking.
  3. Create time limits and block out time on the schedule for those activities.  Make sure that the beginning of the day is spent doing critical activities for the day, especially the ones you don’t really want to do or procrastinate on (eating the bullfrogs).
  4. Follow the new schedule for 3-5 days and again document your activities.  How much free time did you discover?  Were you more productive and effective?